I’ve led engineering managers and their teams across six regulated gaming markets.
I’m Michael Chambers, a Senior Software Engineering Manager at Bede Gaming. My teams owned what happens before a player can play, and much of what keeps them safe afterwards, across the UK, Germany, Ontario, Brazil, New Zealand and South Africa: registration, sign-in, the player profile, verification, and the self-exclusion and regulator integrations each market required.
Selected results
- 4
Regulated market launches where my teams delivered player onboarding: Germany, Ontario, Brazil and New Zealand.
- 100k+
Player accounts moved onto the platform from another provider, with their protections intact.
- 99.99%
Uptime SLA met for login, registration and identity, the services every player passes through.
How I lead
I’ve led up to 15 engineers through engineering managers and a staff engineer, scaling with contractors when a launch needed it. I was accountable for priorities, roadmap and technical direction, set with product and compliance.
Leading through managers
I developed three engineering managers and a staff engineer from within, with 9-box succession planning behind it. Retention and eNPS in my workstream beat the business average.
Player protection
My teams built national self-exclusion checks for the UK, Germany and Ontario, cross-operator limits for Germany, identity and AML checks, and risk monitoring that flags players who may need support.
AI-assisted engineering
An estimated 74% less effort on the .NET 10 upgrade than on .NET 8, five back-office apps moved off end-of-life frameworks in seven weeks, and open dependency alerts down 83% in six months. The agents gathered the evidence. People approved every change.
Staying hands-on
I started out in payments engineering and still build and ship software in my own time.
Latest writing
Outside work
Outside work I build things I use: PadelScorer for padel, PromoForge for my YouTube channel, and ChambersPlays, the channel itself.